Privacy Policy

✅👤Personal Information

When you register for an account, we collect personal information including:

• Full name and date of birth
• Email address and phone number
• Residential address
• Government-issued identification documents
• Payment method information

🗄️Usage Information

We automatically collect information about how you use our services:

• Device information (IP address, browser type, operating system)
• Usage patterns and preferences
• Transaction history and gaming activity
• Communication records with customer support

We use your personal information for the following purposes:

2.1 Service Provision

• Creating and managing your account
• Processing transactions and payments
• Providing customer support
• Delivering our gaming services

2.2 Legal and Regulatory Compliance

• Verifying your identity and age
• Preventing fraud and money laundering
• Complying with gambling regulations
• Maintaining responsible gambling measures

2.3 Communication and Marketing

• Sending service-related notifications
• Providing promotional offers (with your consent)
• Conducting customer satisfaction surveys

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

3.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, including payment processors, identity verification services, and customer support platforms.

3.2 Legal Requirements

We may disclose your information when required by law, regulation, or court order, or to protect our rights, property, or safety, or that of our users or others.

3.3 Regulatory Authorities

We may share information with gambling regulatory authorities, financial intelligence units, and other government agencies as required by applicable laws and regulations.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

• SSL encryption for all data transmission
• Secure data storage with access controls
• Regular security audits and monitoring
• Employee training on data protection
• Multi-factor authentication for account access

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your information using industry-standard practices.

Under Australian privacy laws, you have the following rights:

5.1 Access and Correction

You can request access to your personal information and ask us to correct any inaccurate or incomplete information.

5.2 Data Portability

You can request a copy of your personal information in a structured, machine-readable format.

5.3 Marketing Communications

You can opt out of receiving promotional communications at any time by clicking the unsubscribe link in emails or contacting customer support.

5.4 Account Deletion

You can request deletion of your account and personal information, subject to our legal and regulatory obligations to retain certain records.

We retain your personal information for as long as necessary to provide our services and comply with legal obligations:

• Account information: For the duration of your account plus 7 years
• Transaction records: 7 years from the date of transaction
• Identity verification documents: 7 years from account closure
• Communication records: 3 years from the date of communication

These retention periods may be extended if required by law or for legal proceedings.

We use cookies and similar tracking technologies to enhance your experience on our website:

7.1 Essential Cookies

These cookies are necessary for the website to function and cannot be disabled. They include authentication cookies and security features.

7.2 Analytics Cookies

We use analytics cookies to understand how visitors interact with our website and improve our services. You can opt out of these cookies through your browser settings.

7.3 Marketing Cookies

With your consent, we may use marketing cookies to deliver personalized advertisements and promotional content.

Your personal information is primarily stored and processed in Australia. In some cases, we may transfer your information to service providers located in other countries with adequate data protection laws.

When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy rights.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make significant changes, we will:

• Update the "Last updated" date at the top of this policy
• Notify you via email or through our website
• Provide a summary of key changes

Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

If you are not satisfied with our response to your privacy concern, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.